Tuesday, 21 October 2014

Getting error message “The file cannot be used because it was created for a different user"? Scroll to get a solution!

MS Exchange user is already well-aware of the importance of Offline Storage Table (OST) files. OSTs are relied upon by the users, when the exchange server is down or some problems are being encountered while setting up the internet connection to synchronize OST with the exchange server. It lets you access your crucial data anytime without requiring you to get online. But the main issue arrives when these OST files suffer from corruption. The common reasons which usually comes out to be the reason of OST file corruption are hardware or software malfunction, 2 GB file size limit-exceeding which the OST becomes corrupt, abrupt termination of MS Outlook application, synchronization problems, power shortage, etc. 

Apart from the aforementioned common issues, sometimes the user encounters some other OST errors as well. Let us go through a real-life scenario to understand the situation in a better way. A user somehow encountered corruption of his user mailbox maintained on the exchange server, which made all his files inaccessible. If such a scenario takes place, then a new user profile has to be created on the exchange server. But this does not guarantee that you will be able to access your OST again. Likewise, the user after creating a new profile when attempted to open the OST file, ended up encountering the following error message:
"The file cannot be used because it was created for a different user."
Now, this error message simply indicates that the OST file has gone to an unusable state. Therefore, to access the data items of that OST file, one thing which can be done is, convert the OST into PST format. Then, import that PST file in MS Outlook and you will be able to access the data items contained within it.

To convert the OST file into PST and that too without putting in much effort, you can use a commercial OST to PST converter tool. There are plenty of them available in the software market. To choose the correct one suiting your needs, you can try a free demo version of the software which you think will be suitable for you. After using it, if you find the functionality good enough then purchase it’s full version. 

Kernel for OST to PST is one of the most optimal solutions available at present. It is bundled with a set of wondrous features and with the ability to handle every sort of corruption or error issue. With this utility, you can even repair the corrupt OST file before converting it into PST format. It converts the entire OST mailbox including emails, attachments, contacts, tasks, appointments, meeting requests, distribution lists, posts, etc. into PST mailbox. While performing the migration, the software ensures that the integrity, properties and formatting of the data remains intact and unhampered.

A free demo version of Kernel for OST to PST can be download from website for evaluation purpose.

Sunday, 12 October 2014

How to react to the situation when your email gets stuck in the Outlook Outbox folder and refuses to be delivered?

There are times when you need to send an important message to someone and it gets stuck in between. Failure to send a message can hamper the usual work flow and instigate a lot of delay in usual day to day process. There could be many reasons leading to this situation such as, email containing large attachment, trying to open the email when it is already in the list of send/receive process, incorrect settings, absence of proper authentication, no internet connectivity, no default email set, virus attack damage conditions or usage of Outlook by some other tool.
If the email is stuck because of large attachment, then removing it, resizing it or sending the attachment in parts must be the right way. To delete the specific email, you can go to that email and delete it by right clicking on it and selecting Delete option. To edit the email, set Outlook in Offline mode and drag the email from Outbox to Drafts folder and proceed with the changes. If you get the error, “Outlook has already begun transmitting this message”, then there are very little chances you can edit the email. You must wait for the send process to complete. 
If this does not solve your issue, there might be chances that the Outlook email settings are not correct. Verify the password by logging in to your profile in Outlook. If you have recently changed the password then you must change the account password in Outlook as well. Here is how to change the password as required:
  1. Go to the File menu->Info->Select the Account Settings

  2. In the Account Settings dialog window: select account where you need to change the password and click Change
  3. Type a new password in the corresponding field and Click Next to finally finish the process.
If the account is not properly authenticated with the Server, then you must check the settings and do the required. In Outlook 2010, you need to go to the File tab, Click Account Settings and Double click the Advanced Tab. Click on Tools menu ->Accounts settings and go to Email. Switch to the Outgoing Server Tab and check if the Outgoing Server Port number is correct (it should be 25 for SMTP accounts).
If the Outlook is set to work offline, then change it to “Online” mode. Go to Send/Receive tab -> Preferences group -> click the Work Offline button to toggle it off. Check in task bar if program is using MS Outlook. In case of virus attacks, some process might be using the email application at the back. You need to stop the process and remove the virus from the system. These could be few tricks to deal with the email stuck situation. However, if nothing resolves it, the MS Outlook might be damaged or some OST file with it and the best way to repair OST file is by downloading a third party tool for it.
Kernel for OST to PST Conversion performs quick and easy OST repair and saves everything in PST, EML, MSG or DBX format as required. The software requires no technical expertise and can be used by anyone. The tool repairs emails, calendars, contacts, tasks, posts, task requests, journals, notes, appointments, meeting requests, distribution lists, etc. with complete accuracy in less time. It allows user to save specific items based on given criteria and fully supports password protected OST file conversion also. Also available in trial version to try the tool before purchase, this is the best solution to deal with OST damage situations. Download free version :

Wednesday, 8 October 2014

What to do if the Sync Issues folder for Outlook contains warnings, "Synchronization of some deletions failed" error.

Few days back I was trying to synchronize my Outlook 2010 mails with the Exchange Server 2010. It was a normal sync action that I wanted to perform. After the process, I checked the emails and found some discrepancy. There were some items that I could read in Outlook Web Access but was not able to get them in my mailbox. I discovered that for such discrepancies in synchronization, Microsoft provides “Synchronization Issues Folder”. It consists of all the logs and items that MS Outlook is unable to sync with the Exchange Server. 
The folder comprises of “Sync Issues” sub folder along with few other options that consists of all the synchronization logs which were earlier (in MS Outlook earlier versions) stored in Deleted Items Folder. The contents of this sync folder are not stored in Exchange Server, that is, the only way to view these files is from my computer not from somewhere else. When I checked the contents of Sync Issues folder, it had the following error descriptions:

    15:39:32 Synchronizer Version 14.0.6109
    15:39:32 Synchronizing Mailbox 'user profile name'
    15:39:32 Synchronizing local changes in folder 'Deleted Items'
    15:39:32 Uploading to server ''
    15:39:32 Synchronization of some deletions failed.
    15:39:32 [80004005-501-4B9-130] (Error Code)
    15:39:32 The client operation failed.
    15:39:32 Microsoft Exchange Information Store 

Here, the errors that were described could have been due to deletion of Exchange mailbox or non existence of that specific file in the mailbox. In most of the cases, these errors occur when the items no longer exist in the Exchange mailbox. Additionally, the warning may have been logged because of the Exchange Server failure to delete an item. Also, the OST file may have gone damaged. On a little searching, I found “OST Integrity Check” tool. It was an inbuilt utility by Microsoft and all I had to do was find it, exit MS Outlook and start using the tool.
I selected my “Outlook profile” by going to the Profile name list and opted for “Repair Errors” checkbox. On clicking “Begin Scan”, the tool checked everything and enlisted OST issues in my mailbox. These OST issues were listed under Deleted Items folder. However, the entire process required a lot of time and efforts. Moreover, it told me the damage but I could not repair anything. 
Then I looked for third party utility tools available and found “Kernel for OST to PST Conversion” software that was easy to use, interactive tool to perform complete OST conversion. Other than being simple, it did convert all my damaged OST file within minutes; it also gave me options to save the recovered items in PST, DBX, EML and MSG format. The tool had no limitation for the file size for recovery and it didn’t require the original Outlook profile as well. Additionally, the tool gave me options to preview everything recovered and save the items selectively. All in all, it was the easiest and most effective way I found out to convert the damaged OST files and save my files accordingly. Visit here :

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